Again and again rejection of the Education Benefits

[io-Ayush]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

Why i am getting rejected again and again even after i have submitted all the documents correctly

[vishalvivek14332-source]

Hi!
From your screenshot, GitHub is only reporting:

"We were unfortunately not able to verify your academic status. Please address the following issues and apply again."

Unfortunately, that message doesn't specify what was wrong, so the community can't determine the exact reason for the rejection.

Since you've had multiple rejections in a short period, I'd recommend checking the following before submitting another application:

• Make sure the document you upload clearly shows your full name, institution name, and a recent date or current academic term.
• Upload a clear, high-resolution scan or photo. Avoid blurry images, glare, cropped edges, or screenshots of documents.
• Ensure the name on your GitHub account closely matches the name on your academic documents.
• If your institution provides a verified academic email address, add and verify it on your GitHub account before applying.
• Wait until you have updated or corrected documentation before submitting another application, as repeatedly submitting the same documents is likely to result in the same outcome.

If you're comfortable sharing which document you submitted (for example, a student ID, fee receipt, enrollment letter, or bonafide certificate) with any personal information redacted, the community may be able to point out what GitHub's reviewers might be missing.

[shourya011]

I think you should do Two step verification first because i had also same issue, go to password and authentication and complete your two step verification then try again.
if this not help then i can help you with some more helpful things.

[shourya011]

One more thing, did you added your college email id as well in the Email Section

[io-Ayush]

My college has not given me a college email ID, so I am currently trying with my personal email ID.

[shourya011]

if your college hasn't issued one, you're not stuck: you can still apply using proof of enrollment instead.
When you apply, pick the option for "I don't have a school email" (or similar) and upload something like your student ID, an enrollment letter, or a transcript with your name + school + current dates on it. It's a manual review instead of instant, so it takes a bit longer (few days usually), but it does work without a college email.
If it still gets rejected after that, that's when it's worth opening a support ticket with GitHub Education directly, since they handle these manual verification edge cases themselves.